Privacy Policy

Privacy Policy

Last Updated: 9/22/23

Thank you for choosing Molie!

At Molie, we prioritize and respect your privacy, committed to safeguarding it through compliance with this Privacy Policy. This policy is designed to help you comprehend the data we collect, why we collect it, and how we utilize it, granting you the right to opt-out of providing any personal information whenever you wish. We encourage you to carefully read and understand this policy. If you disagree with how we handle information, please refrain from using the Molie website and/or the Wallet.

1. Introduction

This Privacy Policy, together with our Terms of Use, describes Molie’s Internet website available at https://molie.chat and related subdomains (the “Site” and collectively, “Molie,” “us,” “our,” or “we”) and the content hosted on this Site. “You” or “your” refers to the user of the Site. This Privacy Policy forms the complete legal Agreement (“Agreement”) between Molie (“Molie,” “Company,” “we,” “us” or “our”) and you as a user (“you,” “user”). This Agreement is applicable to our Wallet (“Wallet”) and Internet websites at the URLs https://molie.chat (“Site”).

2. Information Collection

We collect information in two main categories:

2.1. Automatically Collected Information

Note: This section pertains only to our Site. When using the Wallet, no information is collected, ensuring that no data leaves your computer and/or browser while interacting with our Wallet.

While using the Site, certain information is automatically collected, including:

  • Geolocation Information: We may collect location information based on your IP address to enhance your experience.
  • Device Information: Data about your hardware model, operating system, unique device identifier, mobile network details, and device interaction with our services may be collected.
  • Cookies and Similar Technologies: We use cookies and other similar technologies. You can disable cookies through your browser settings at any time. For more information about our cookie usage, please refer to this Privacy Policy.
  • Log Information: We may collect your log information.
  • Usage Information: Details regarding your interaction with our Site, such as content viewed, searches, etc., may be collected.

2.2. Information You Provide

The only type of personal information you might choose to share with us is:

  • Email: You can provide your email address to receive our latest updates. We’ll send you emails only if you explicitly consent to receive them.

3. How We Use the Collected Information

3.1. Provision, Improvement, and Development of Our Site and Wallet:

We use your information to:

  • Provide our services.
  • Conduct research to enhance our services.
  • Offer customer support.
  • Contact you to deliver specific services or requested information.
  • Enhance the content and overall administration of the Site and Wallet.

3.2. Newsletter:

We use your information to:

  • Send you our latest updates, but only if you’ve given us explicit consent to receive such communications. If you wish to stop receiving marketing or promotional emails, you can opt-out as described in the messages.

4. How We Share and Disclose Information

If you provide us with personally identifiable information like your email, we may share and disclose this information for the following reasons:

4.1. With Your Consent:

In cases where you have explicitly consented, we may share your personal information as described at the time of consent.

4.2. Service Providers:

We may engage third-party service providers to facilitate our services (“Service Providers”), to provide the services on our behalf, to perform service-related services, or to assist us in analyzing how our services are used. These Service Providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4.3. Legal Requirements:

We may disclose your personal information in good faith belief that such action is necessary to:

  • Comply with a legal obligation.
  • Protect and defend our rights or property.
  • Prevent or investigate possible wrongdoing in connection with our services.
  • Protect the personal safety of users of our services or the public.
  • Protect against legal liability.

4.4. Fundraising Activities:

In the event of fundraising activities organized by Molie, we may collect and process data related to such activities. This may include, but is not limited to, personal information provided during the fundraising process. We will use this information for the purposes of the fundraising activity and related communications.

5. Disclaimer of Liability and Financial Advice

Molie is not a financial advisor and the content provided on the Site and Wallet is for informational purposes only. All investments and financial decisions you make are at your own risk. Molie does not endorse or recommend any investment opportunities, strategies, or services. Any information provided does not constitute financial advice. You should consult with a qualified financial advisor for advice specific to your financial situation.

All investments involve risk, and past performance is not indicative of future results. The value of investments can go up as well as down, and you may receive back less than your original investment. You are solely responsible for evaluating and understanding any and all risks before making any investment.

6. Your Rights and Choices

6.1. Access, Update, or Delete Your Information:

You have the right to access, update, or delete the personal information that we have collected. You can do this by contacting us directly.

6.2. Opt-Out of Communications:

You can opt-out of receiving promotional communications from us by following the instructions provided in those communications or contacting us directly.

7. What Are Your Rights?

Note: This section applies only to our Site, as we do not collect any information from our Wallet.

You maintain complete control over your information at all times. If you’ve given consent for the processing of your personal information by Molie, you have the right to withdraw your consent at any time by communicating your decision to us, specifying which consent you are withdrawing. Please note that withdrawing your consent does not affect the legality of any processing activities based on that consent prior to its withdrawal. Additionally, in certain jurisdictions, applicable law may grant you the right to limit how we use your personal information.

7.1. Manage and Control Your Information

As our Site doesn’t have a personal space, you can access and update your information by emailing our support at support@molie.chat.

7.2. Rectification of Inaccurate or Incomplete Information

You have the right to request corrections to inaccurate or incomplete personal information about you. Please contact our support at support@molie.chat to initiate this request.

7.3. Data Access and Portability

In some jurisdictions, applicable law may entitle you to request copies of your personal information held by us. You may also request copies of personal information you’ve provided to us in a structured, commonly used, and machine-readable format and/or ask us to transmit this information to another service provider (where technically feasible).

7.4. Data Retention and Right to Be Forgotten

We generally retain your personal information for as long as necessary for providing our services and complying with legal obligations. If you no longer want us to use your information to provide the services, you can exercise your right to be forgotten. However, please note that if you request the erasure of your personal information:

Residual copies of your personal information may remain in our backup systems for a limited period due to the maintenance of Site and Wallet to protect against accidental or malicious loss and destruction.

7.5. Withdrawing Consent and Restriction of Processing

If you’ve given consent for the processing of your personal information by Molie, you have the right to withdraw your consent at any time by communicating your decision to us, specifying which consent you are withdrawing. Please note that withdrawing your consent does not affect the legality of any processing activities based on that consent prior to its withdrawal. Additionally, in certain jurisdictions, applicable law may grant you the right to limit how we use your personal information.

7.6. Objection to Processing

In some jurisdictions, applicable law may entitle you to request that Molie does not process your personal information for specific purposes (including profiling) where such processing is based on legitimate interest. If you object to such processing, we will no longer process your personal information for these purposes unless we can demonstrate compelling legitimate grounds or the processing is necessary for legal claims.

If your personal information is processed for direct marketing purposes, you may request us to cease processing your data for these direct marketing purposes at any time by emailing us at support@molie.chat.

7.7. Lodging Complaints

You have the right to lodge complaints regarding the processing of your data carried out by us to the relevant data protection authorities.

7.8. Automated Individual Decision-Making

While using our Site and/or Wallet, you will always have the option to opt-in or opt-out. Our Site and Wallet do not automatically make decisions for you.

8. How Do We Secure Information?

We employ procedural and technological measures consistent with industry practice to protect your personally identifiable information from loss, unauthorized access, disclosure, alteration, or destruction. Molie may use encryption, secure socket layer, and password protection to prevent unauthorized access to your personally identifiable information.

We actively monitor and enforce information protection standards throughout all our activities, including:

  • Limiting access to information to employees who require it for providing services to users.
  • Requiring employees, partners, and external companies involved in specific functions to sign non-disclosure agreements.
  • Storing personal information obtained from users in encrypted form on protected servers secured against unauthorized access.

The security of your information is important to us. Nevertheless, we cannot guarantee absolute protection of your personal information. If you suspect that your interaction with us is no longer secure, please promptly notify us by contacting us at support@molie.chat.

9. How Do We Update the Privacy Policy?

Molie may periodically update this Privacy Policy. In such cases, we will post the updated Privacy Policy on our Site, accompanied by a notice of the changes. This ensures that you are always informed about the personally identifiable information we may collect and how we may use this information. Additionally, users who have signed up for email communications will receive notifications via email regarding any Privacy Policy updates. We encourage you to regularly review this Privacy Policy for any changes. Your continued use of the Site, Wallet, and/or provision of personally identifiable information to us will be subject to the terms of the then-current Privacy Policy.

10. Contact Us

If you have questions or complaints regarding this Privacy Policy, or if you have inquiries about how we handle your information, please reach out to us via email at support@molie.chat.